FAQ

Q:  Where is Los Veranos Canopy Tour located?

Los Veranos Canopy Tour takes place at our private reserve located in the heart of the Sierra Madre, which is situated approximately 10 Km south of Puerto Vallarta. It is approximately a 25-minute drive from the downtown area. On the way to our property, you will experience the drive along Banderas Bay and travel through a couple of local villages.

 

Q:  How difficult is the zip line activity?

There is a moderate amount of hiking from one zip line to the next one. Depending on your physical condition, we have had elderly people in their 70’s and 80’s.

 

Q:  I have someone in my group that is not interested in zip lining.  Can you ride along and enjoy the property?

Absolutely.  We offer a “Transporation Only” option for a fee of $20 USD. They will be entitled to enjoy all of the benefits except zip lining. The property is amazing and located alongside the Horcones River. Bring a book if you like!

 

Q:  Will I get dirty, what should I wear?

We would recommend that you wear comfortable clothing and shoes with a heel strap (preferably tennis   type shoes). I always recommend bug spray too.

 

Q:  Can I bring a bathing suit and towel?

Yes, we have lockers to store your belongings. Weather permitting.

 

Q:  Will I need to repel or get wet?

This tour does not involve any repelling or dunking in the water. The only way you will get wet, is if it rains or jump in the river!

 

Q:  Are lockers provided?

Yes, we provide lockers free of charge.

 

Q:  Is water available on the tour?

We have several water stations located on the tour.

 

Q:  Is food and drink included?

Yes, please bring extra money for any incidentals that you may want to purchase.

 

Q:  Can I take a camera on the tour?

We do not encourage customers to bring cameras on the tour since many are dropped and cannot be recovered. We do allow customers to bring cameras as long as they have a wrist strap.

 

Q:  Are GoPro type camera’s allowed on the tour?

Yes, as long as you are wearing this device with a chest type attachment harness. Sticks are not permitted.

 

Q:  Are pictures and video available for purchase?

Yes.  We have a staff of professional photographers and videographers.

 

Q:  Can I take this tour if I am pregnant:

For safety reasons, we do not allow any participants to go on the zip line adventure if they are pregnant.

 

Q:  Should I bring money for incidentals (lunch, beverages, tips, etc)?

Yes, since we offer a full restaurant, bar, pictures and video, they will be available for purchase at the end of the tour.

 

Q:  How long is the tour?

Depending on where we pick you up, estimate 4 ½ – 5 hours.

 

Q:  What is the closest pick up for cruise ship passengers?

We offer a pick up location that is a 5-minute walk from the exit of the cruise ship terminal. It is our “Soriana Playa de Oro” pick up location.

 

Q:  What is the minimum age and height?

The minimum age is 5 years old and height is 40”.

 

Q:  What is the maximum weight allowed?

285 lbs. / 129 kg